Terms and conditions of service

Products purchased on www.alibishop.it are sold directly by Alibi snc. registered with the Udine Business Register with Fisc Code . and Part. VAT 02841440304 , with legal headquarters in Pozzuolo del Friuli (UD) via D. Failutti, 36.


To conclude the purchase agreement of the selected products on www.alibishop.it, the user will have to fill out the order form in electronic format following the procedure indicated by the website .
The order form provides a summary of the information about the characteristics and price of each product ordered, the payment methods chosen by the User, as well as the shipping costs.
The contract is concluded at the receipt, by Alibi snc, of the payment of the order, after verification of the correctness of the data communicated.
Each order form will be stored electronically at our database for the period of time it takes to fulfill orders and in accordance with the law.
If the products presented on www.alibishop.it are no longer available at the time of submitting the order form, it will be the care of Alibi snc communicate to the user, within thirty (30) days from the day after the day after the customer has submitted his order, the possible unavailability of the products ordered suggesting alternative products. It is the customer's discretion to change the suggested order or request a full refund of what has been paid.

With the telematic transmission of the order form, the Customer accepts unconditionally and undertakes to observe, in the relations with Alibi snc, the General Terms of Sale.
With the transmission of the order form, the user confirms that he knows and accepts the General Terms of Sale and the additional information contained in www.alibishop.it, including the processing of personal data.
At the end of the contract, Albi snc will send the user by e-mail a receipt of the purchase order received, containing a summary of the information contained in the order form.


The customer can exercise the right of withdrawal and return the product received, without any penalty and without specifying the reason, in accordance with the terms and methods below.

In order to exercise the right of withdrawal, the customer must send within 14 days of the date of receipt of the goods by e-mail to the address contatti@alibishop.it a notice stating that he wishes to proceed with the return of the received products . In the communication, you must indicate the products for which you wish to exercise your right of withdrawal.

The products must be returned intact, not washed, undamaged and provided with tags and any other seals that are part of the products;

products that are returned incomplete, ruined, damaged, deteriorated or dirty will not be refunded. The products you intend to make must be delivered to the courier within fourteen (14) days, which run from when the customer has informed Alibi snc of their decision to withdraw from the contract. The costs of returning the Products will be borne by the customer, including liability in the event of loss or damage of the products. After the return of the products, Alibi snc will carry out the necessary investigations relating to the compliance of the products to the conditions and terms specified in this paragraph. If the right of withdrawal is exercised in accordance with the terms and conditions set out in this paragraph, Alibi will reimburse the customer for any sums already collected for the purchase of the products.to replace the asset with other customer liking. Whatever payment method used by the customer, the refund is activated by Alibi snc as quickly as possible and in any case within fourteen (14) days from the date alibi snc became aware of the exercise of the right of withdrawal, after verification of the correct execution of the same and verification of the returned products. The costs of packing and shipping the package/envelope in any case are borne by the customer.

Alibi snc may withhold the refund until all items are received or until you have proven that you have shipped all the items, whichever occurs first.

The prices of the products listed in the various sections of www.alibishop.it include VAT. The prices applied are those listed on the site at the time of order. The prices of individual products are likely to change without warning.
Purchased products including shipping cost, must be paid by the Customer through the payment methods on the site.

Alibi snc ensures that the products described on your site are delivered to the customer. For all products sold, it is the responsibility of the manufacturer who also responds to the veracity of the information reported on the packages.

Any disputes relating to the application, execution and interpretation of the telematics sales contract are subject to the Italian jurisdiction and the Udine Forum is responsible. Contracts signed by telematics with Alibi snc are governed by Italian laws and, if not expressly provided for, the national rules of law in this matter apply.